Core Responsibilities

- Business Growth: Drive sales strategies to achieve the branch’s revenue, profitability, and customer acquisition targets.

- Team Leadership: Recruit, train, mentor, and evaluate branch staff to foster a high-performance working environment.

- Operations Management: Oversee daily administrative tasks, manage budgets, control expenses, and ensure optimal resource allocation.

- Customer Relationship Management: Resolve escalated customer issues promptly to maintain high levels of client satisfaction and retention.

- Compliance & Risk Control: Ensure all branch operations strictly comply with corporate policies, safety standards, and legal regulations.

- Reporting & Analysis: Analyze local market trends, track key performance indicators (KPIs),



and present regular financial and operational reports to senior executives.

Key Requirements & Qualifications

- Education: A bachelor’s degree in Business Administration, Finance, Marketing, or a related field.

- Experience: 3–5+ years of proven experience in management, operations, or sales within a relevant industry.

- Skills: Solid leadership, strategic planning, financial acumen, conflict resolution, and proficiency in CRM/ERP software.

- Traits: Target-driven mindset, excellent decision-making abilities, and exceptional communication skills.

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits

- Paid sick time

- Paid time off

Work Location: In person

📌 Branch Manager (Patiala)
🏢 Narayana e-Techno School
📍 Patiala