07 Nov
|
Subhadra Jobs
|
Bengaluru
07 Nov
Subhadra Jobs
Bengaluru
- Tracking Attendance and conducting process training as required
- Updating teams on the quality parameters if any changes highlighted from clients. D-SAT audit calls, calibration sessions with partners ,call monitoring and audit with accuracy.
Required Candidate profile
- Conducted AHT, hold time, short call analysis,
- Monitored, mentored, and provided feedback to team members,• Performed live call monitoring, calibration sessions, and daily briefings
.
Perks and advantages
As per company
📌 Bpo Quality Analyst (Bengaluru)
🏢 Subhadra Jobs
📍 Bengaluru