Job highlights

- Bachelors degree in Finance,Accounting,Business Administration,or related field. 7-10 years billing or finance operations experience. 2-3 years supervisory or team lead experience (managing 5+ people). .

Job Summary Billing Manager - Hyderabad, India (Hybrid)

Job Details

Location: Hyderabad, India

Work arrangement: Hybrid

Your responsibilities

We are seeking an experienced and driven Team Lead Billing (Manager). Supervise and coach a team of billing senior officers ensuring timely, accurate invoice processing while maintaining quality standards and operational efficiency. Act as first-line escalation point and performance manager, fostering team development and collaboration.

Team Leadership Supervision

- Supervise 6-8 billing specialists with daily work allocation and prioritization
- Monitor individual and team productivity, quality, and cycle time metrics
- Provide real-time coaching and guidance on complex invoices or process questions
- Foster collaborative team culture with knowledge sharing and peer support

Performance Management

- Set individual performance goals aligned with BMT objectives
- Deliver mid-year and annual performance reviews with development feedback

Quality Review Escalation Handling

- Conduct first-line quality review on sampled invoices before delivery
- Cross check high-value invoices or complex pricing scenarios
- Handle escalations from billing officers on technical or policy questions

Operational Planning Coordination





- Manage team workload distribution balancing volume, complexity, and skill levels
- Adjust staffing for quarter-end peaks, absences, and training needs
- Coordinate with other Team Leads on cross-LoB support during surges
- Support wave go-lives with stabilization oversight and issue triage

Training Development

- Onboard recent team members with hands-on job shadowing and mentoring
- Identify skill gaps and coordinate training interventions
- Share best practices and lessons learned within team
- Support Training Specialist with scenario development and case studies

Your Profile

- Bachelors degree in Finance, Accounting, Business Administration, or related field
- 7-10 years billing or finance operations experience
- 2-3 years supervisory or team lead experience (managing 5+ people)
- Deep technical knowledge of billing processes, pricing models, and SAP
- Strong people management and coaching skills

Key competencies

- Team leadership and motivation

- Operational planning and prioritization
- Performance coaching and feedback delivery
- Conflict resolution and problem-solving
- Cross-functional collaboration and communication

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Billing Manager (Hyderabad)
🏢 Alter Domus
📍 Hyderabad