Hiring: Customer Quality Engineer | Manesar | Automotive Manufacturing

Are you passionate about solving complex quality challenges and driving customer satisfaction in the automotive industry

We are looking for a Customer Quality Engineer to join our team in Manesar and play a key role in managing customer quality concerns, root cause analysis, and continuous improvement initiatives.

Location - Manesar, Haryana Experience- 6-9 Years Education- B.E./B.Tech Full Time

Industry

Automotive Manufacturing

Preferred Certifications

- IATF 16949
- Six Sigma (Green Belt/Black Belt)

Key Responsibilities

Lead customer complaint resolution using structured problem-solving methodologies:

- Why-Why Analysis
- Fishbone Diagram
- Fault Tree Analysis (FTA)
- 8D Methodology
- 7 QC Tools

Review and evaluate:

- Engineering Drawings
- Process Flow Diagrams (PFD)
- PFMEA
- Control Plans
- Work Instructions (WI)

Manage:
- Customer complaints
- Zero KM issues
- Field failures
- Warranty concerns from Automotive OEMs





Collaborate with Manufacturing, Production, Engineering, and Cross-functional teams to implement corrective and preventive actions.

Support Quality Management System (QMS) activities and ensure compliance with IATF 16949 requirements.

Conduct internal audits, quality trend analysis, customer reporting, and management presentations.

Leverage Advanced Excel and PowerPoint for quality data analysis and reporting.

Ideal Candidate

Strong experience in Customer Quality within Automotive Manufacturing

Hands-on exposure to OEM customer interactions

Expertise in PFMEA, Control Plans, Root Cause Analysis, and QMS

Solid communication, problem-solving, and stakeholder management skills

Interested candidates can share their updated resume along with:

- Current Organization
- Total Experience
- Current CTC
- Expected CTC
- Notice Period
- Current Location

📌 Assistant Quality Assurance Manager (Manesar)
🏢 Taggd
📍 Manesar