- Develop and maintain solutions in Power Apps, Power Automate and Power BI that digitise QM processes such as audits, checklists, issue tracking, approvals and quality reporting.

- Collaborate with Ops and Quality leadership teams to turn process pain points into explicit requirements, then deliver and test the solution.

- Define adoption criteria and success measures for each tool, and track usage against them.

- Run onboarding, user guides and training so new tools are used as designed.

- Review adoption data regularly and raise low-usage tools with the tool owner along with a recommendation to fix, retrain or retire.

- Keep documentation current, including process flows, data sources, connections, permissions and known limitations.





- Work with Quality leaders to develop and implement quality assurance and quality control strategies, policies, and procedures to drive operational excellence and elevate stakeholder and client satisfaction.

- Monitor key performance indicators (KPIs) related to transaction quality.

- Propose and implement process enhancements to enhance efficiency while maintaining accuracy standards.

- Stay up to date with industry trends, best practices, and regulatory requirements related to quality management in the Real Estate Industry and the processes supported by JBS.

📌 Assistant Manager, Power Platform Quality Management Tech (Gurugram)
🏢 JLL
📍 Gurugram