Department: Housekeeping

Reports To: Housekeeping Supervisor

Employment Type: Full-Time

Date of Issue: November 7, 2026

Job Purpose

The Housekeeping Room Attendant is responsible for maintaining the highest standards of cleanliness, hygiene, aesthetic presentation, and comfort across all allocated guest rooms and corridors. The role plays a direct part in guest satisfaction by ensuring timely room turnaround, thorough sanitization, and attentive service in accordance with property SOPs.

Key Responsibilities

1. Guest Room Cleaning & Preparation

- Clean, dust, sweep, mop, and vacuum assigned guest rooms (departures, stayovers, and turn-down services) according to daily assignment sheets.
- Strip and change bed linens, duvet covers, and pillowcases following standard bed-making techniques.
- Scrub, sanitize, and polish bathroom fixtures, showers, tubs, toilets, mirrors, and floor tiles.
- Replenish guest amenities, including toiletries, towels, drinking water, tea/coffee sachets, glassware, and stationery.
- Ensure all room appliances (TV, HVAC/heaters, lighting, geysers, kettle) are functional and set to standard operational modes.

2. Linen, Supplies & Trolley Management

- Stock and neatly organize the housekeeping maid cart before the start of each shift with necessary linen, cleaning agents, and guest amenities.
- Segregate soiled linen and transport it safely to the laundry chute or laundry collection area.
- Use chemical cleaning agents strictly in designated dilution ratios adhering to safety standards.
- Secure and maintain the floor pantry, ensuring guest room supplies and equipment are kept locked and organized.

3. Inspection, Maintenance & Lost and Found

- Inspect room fixtures, furniture, plumbing,



and electrical points; log and immediately report maintenance snags (e.g., leaks, broken fixtures, faulty keycards) to the supervisor.
- Record and immediately report any unattended guest belongings discovered in checkout rooms to the Housekeeping Desk under standard Lost & Found procedures.
- Ensure rooms are double-checked against the housekeeping checklist before releasing them back to the front desk as "Clean & Inspected."

4. Guest Interaction & Team Coordination

- Greet guests warmly when encountering them in corridors or entryways, handling requests (extra pillows, towels, cleanings) promptly and professionally.
- Respect "Do Not Disturb" (DND) protocols while effectively communicating room statuses with the Housekeeping Desk.
- Attend daily shift briefings, complete room assignment logs, and deliver an accurate handover of pending tasks at shift end.

Qualifications & Experience

- Education: High school diploma / 10th or 12th pass; diploma or certificate in Hotel Management/Housekeeping Operations is an advantage.
- Experience: Minimum 6 months to 2 years of prior experience as a Room Attendant or Housekeeping Utility in a hotel or resort workplace. Freshers with foundational training may be considered.
- Language Skills: Basic conversational Hindi and English to interact courteously with guests and comprehend shift assignments.

Core Competencies & Physical Requirements

- High attention to detail regarding cleanliness, dust inspection, and sanitization standards.
- Physical stamina to stand, walk, bend, lift linen bundles/mattresses, and push heavy room carts for extended periods.
- Strong personal hygiene, neat grooming, and professional demeanor.
- Integrity, trustworthiness, and a guest-first attitude.

Pay: ₹11,000.00 - ₹16,000.00 per month

Benefits:

- Food provided

Work Location: In person

📌 Housekeeping Room Attendant (India)
🏢 Cafe Wild Flower
📍 India