Nagpur, Maharashtra

Job Summary

Workspace ONE MDM Engineer

Key Responsibilities

Role Overview\ \ Provides operational and support-focused administration of VMware Workspace ONE UEM, handling day to day device management, user issues, and standard change requests in an enterprise workplace.\ \ Key Responsibilities\ \

- Perform L1 support for Workspace ONE UEM\ \
- Support device enrollment, compliance, and app deployment\ \
- Manage iOS, Android Enterprise, Windows 10/11, macOS devices\ \
- Configure and maintain profiles, restrictions, and policies\ \
- Troubleshoot enrollment failures, app install issues, and sync problems\ \
- Support Azure AD / Entra ID integration and certificate issues\ \
- Execute standard changes, upgrades, and health checks\ \
- Maintain documentation, SOPs, and knowledge articles\ \ Skills & Experience\ \
- 2-4 years in MDM / Endpoint Management / EUC\ \Skill Requirements

Hands on experience with Workspace ONE UEM\ \

- Working knowledge of iOS, Android Enterprise, Windows MDM\ \
- Experience supporting Azure AD, AD, PKI, Conditional Access\ \




- Strong troubleshooting and customer support skills\ \ \ \ Workspace ONE MDM Engineer - L3 Role\ \ Role Overview\ \ Acts as technical authority and escalation lead for Workspace ONE UEM, owning solution design, complex troubleshooting, platform optimization, and roadmap alignment.\ \ Key Responsibilities\ \
- Own L1 escalations and complex MDM issues\ \
- Design and optimize Workspace ONE UEM architecture\ \
- Lead enrollment strategy (ABM, Android Enterprise, Autopilot)\ \
- Define security, compliance, and conditional access models\ \
- Integrate Workspace ONE with Azure AD, SSO, PKI, and security tools\ \
- Drive platform upgrades, enhancements, and standardization\ \
- Support audits, risk reviews, and enterprise governance\ \
- Create design docs, runbooks, and best practices\ \

Approval History

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📌 Senior Engineer - Vmware Workspace One (Nagpur)
🏢 HCLTech
📍 Nagpur