Track Manager (Tools & Automation) (Noida)

Track Manager (Tools & Automation) (Noida)

08 Nov
|
HCLTech
|
Noida

08 Nov

HCLTech

Noida

Noida, Uttar Pradesh

Job Summary

Job Summary

We are seeking an experienced AV Engineer responsible for designing, implementing, supporting, and optimizing enterprise Audio Visual and Unified Communications solutions across global office locations. The role requires solid expertise in conference room technologies, Microsoft Teams Rooms, AV control systems, digital signage, troubleshooting, and collaboration with infrastructure, network, workplace, and vendor teams to ensure reliable and seamless user experiences.

Key Responsibilities

Primary Skills

Microsoft Teams Rooms (MTR) deployment, administration, and troubleshooting

Audio Visual systems including DSPs, microphones, speakers, cameras, codecs, and controllers

Experience with Crestron, Extron, QSC, Biamp, Poly, Cisco, Logitech, Lenovo, or similar AV platforms

AV room design, integration, testing, and commissioning

Digital Signage and Room Scheduling solutions

AV monitoring and management platforms

Knowledge of IP-based AV technologies and AV-over-IP solutions

Incident troubleshooting and root cause analysis for conference room technologies

Skill Requirements

Secondary Skills

Understanding of networking concepts including TCP/IP, VLANs, QoS, PoE, and wireless connectivity

Experience with UC platforms such as Microsoft Teams,



Cisco Webex, and Zoom

Vendor coordination and lifecycle management

Knowledge of ITIL processes and service management

Automation and reporting using PowerShell or scripting tools

Exposure to monitoring tools such as SolarWinds or similar platforms

Other Requirements

Key Responsibilities

Design, deploy, configure, and support enterprise AV and meeting room solutions

Manage and troubleshoot Microsoft Teams Rooms, conference room systems, and AV infrastructure

Perform system testing, health checks, preventive maintenance, and firmware upgrades

Collaborate with network, workplace, and support teams to resolve AV-related issues

Coordinate with OEM vendors for hardware support, escalations, and replacements

Monitor AV system performance and ensure compliance with operational standards

Create technical documentation, operational procedures, and support runbooks

Drive continuous improvement initiatives to enhance meeting room user experience #body.unify div.unify-button-container.unify-apply-now : focus, #body.unify div.unify-button-container.unify-apply-#body.unify div.unify-button-container.unify-apply-now: focus, #body.unify div.unify-button-container.unify-apply

📌 Track Manager (Tools & Automation) (Noida)
🏢 HCLTech
📍 Noida

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