We are an IT and AV consulting firm offering solutions to and undertaking projects for Govt organizations. We are looking to hire enthusiastic result-oriented individuals for the role of Service Coordinator who are highly organised and have solid administrative and communications skills. Job responsibilities: - Developing and maintaining customer relationships. - Assigning Engineers to customers for onsite troubleshooting. - Leading a team of engineers. - Creating regular reports on service levels and requirements. - Diagnose and resolve hardware and software issues for end-users, both remotely and on-site by assigning engineers. - Implement preventive maintenance schedules, including regular system updates, and backups - Maintain an inventory of IT hardware, manage hardware procurement. - Maintain accurate records of maintenance activities, repairs, and inventory.



- Evaluating overall service level and implementing continuous improvement tactics. - Meeting with clients to evaluate needs and recommend appropriate services. - Performing regular follow-ups with clients to ensure ongoing satisfaction. Job Requirements - Minimum of 2 years of experience in sales positions - Excellent communication and coordination skills - Proficient in MS Office - Exceptional time-management and organizational skills - Strong leadership and interpersonal skills - Team player with the ability to maintain company integrity and confidentiality. Pay: ₹18,000.00 - ₹30,000.00 per month Work Location: In person

📌 Service Co-ordinator (Okhla)
🏢 HEAMONS
📍 Okhla