Job Summary

Responsibilities : Execute end to end Pega upgrade activities including impact analysis configuration refactoring regression support and post upgrade optimization to maintain platform stability and longevity

Develop robust Pega case management solutions that orchestrate work allocation service level management and exception handling to improve operational efficiency and customer satisfaction

Build and optimize Pega data and integration components to connect with enterprise systems using secure and effective patterns that ensure reliability and data quality

Create detailed technical designs for Pega features including class structures data models flows and UI behavior to provide clear guidance for future enhancements and maintenance

Conduct code reviews and solution walkthroughs to ensure adherence to Pega guardrails internal quality standards and regulatory expectations while minimizing technical debt

Collaborate closely with business analysts testers and infrastructure teams to refine requirements clarify edge cases and deliver incremental value through iterative releases in day shift operations

Troubleshoot complex production and lower environment issues by performing root cause analysis and implementing sustainable fixes that reduce incidents and improve platform resilience

Prepare and maintain comprehensive technical documentation for Pega components including upgrade runbooks configuration baselines and integration contracts to support knowledge continuity

Guide peers on Pega best practices by sharing practical patterns for case design integration and testing which helps elevate overall team capability and delivery quality





Align Pega solutions with organizational objectives by translating business outcomes into modular features that contribute to improved operational accuracy and faster processing cycles for clients and society

Qualifications : Demonstrate strong hands on expertise with Pega platform capabilities including case types flows data transforms activities decision rules and user interface rules

Show proven experience leading Pega upgrade initiatives including version assessment rule remediation regression support and performance validation in complex environments

Display practical experience in Pega data and integration configuration including connectors services and data pages to enable reliable communication with upstream and downstream systems

Possess working experience in Pega case management configurations such as stages processes service level rules and routing logic to streamline digital work queues

Bring familiarity with check processing or related payment operations to interpret domain specific requirements and translate them into accurate Pega implementations when applicable

Demonstrate proficiency in hybrid collaboration tools and practices that support effective communication documentation and coordination during day shift operations

Maintain a disciplined approach to unit testing defect resolution and peer review so that each deployment enhances platform stability and user confidence across the organization

Exhibit strong analytical abilities and problem solving skills that enable efficient handling of production incidents incident prevention and continuous improvement initiatives

Show commitment to secure coding privacy awareness and compliance with organizational policies which ensures safe and responsible technology adoption for customers and society

📌 Sr. Developer (Kolkata)
🏢 Cognizant
📍 Kolkata