Sr. Project Manager

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Technical Project Manager or Squad Lead - About the Role

We are seeking an experienced TPM/Squad Lead to drive the development of a next-generation GenAI-powered Assistant for IT Operations (ITO) within the manufacturing domain. This role bridges business understanding and technical execution , ensuring that complex business requirements are translated into actionable technical deliverables for engineering teams.

Key Responsibilities

- Requirement Translation & Grooming :

- Collaborate with business stakeholders to capture, clarify, and prioritize requirements.





- Translate business needs into technical stories , acceptance criteria, and design inputs.

- Ensure requirements are broken into well-defined user stories consumable by engineers.

- Technical Guidance & Alignment :

- Work with Technical architects on HLD/LLD’s, Design documents & supporting requirements traceability and sprint planning/execution per timelines.

- Work with developers on Python-based FastAPI backends, React front-ends , Gen AI and AWS-hosted microservices .

- Explain functional requirements in technical terms for engineering teams.

- Provide guidance on integrating GenAI services, prompt engineering, RAG, and vector database design .

- Quality Assurance & Delivery Oversight :

- Define test strategy, test cases, and acceptance criteria for features.

- Ensure deliverables align with both business value and technical standards .

- Partner with QA engineers to validate functional, integration, and performance testing.

- Leadership & Collaboration

- Act as the first point of contact for requirement clarifications.

- Mentor the squad on best practices in DevOps, CI/CD pipelines, and cloud deployment .

- Promote agile ceremonies (planning, grooming, retrospectives) to ensure smooth execution.

- Innovation & Best Practices

- Explore and recommend GenAI patterns for workflow automation and assistant design.

- Ensure security, scalability, and compliance in the AWS deployment environment.





- Drive continuous improvement in squad productivity, delivery quality, and DevEx.

Required Skills & Experience

- Core Competencies :

- Strong in software delivery, solution design, or squad leadership .

- Strong experience in translating business requirements into technical specifications .

- Ability to context-switch between business, product, and engineering perspectives .

- Technical Expertise

- Hands-on understanding of Python (FastAPI framework) and React. :

- Knowledge of AWS services (ECS/Lambda, S3, API Gateway, RDS/NoSQL, IAM).

- Familiarity with CI/CD and DevOps pipelines .

- Experience in GenAI - prompt engineering, vector databases Open Search, embeddings, and LLM integration.

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- Quality & Delivery**:

- Strong knowledge of QA processes , automated testing frameworks, and performance validation.

- Experience in Agile delivery and working within a multi-squad or multi-vendor environment.

- Leadership & Communication :

- Excellent skills in stakeholder communication, documentation, and requirement workshops .

- Experience mentoring developers and QA engineers, driving clarity in execution.

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

AWS Certified Solutions Architect - Skilled - Amazon Web Services (AWS)Amazon Web Services (AWS)

Required Skills : Agile Methodology, Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Project Management, Risk Management, Scaled Agile Framework (SAFe),

📌 Sr. Project Manager 4d (Bengaluru)
🏢 Genpact India
📍 Bengaluru