Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
As an Analyst in the Learning Administration team, you will be responsible for supporting the day-to-day execution and maintenance of employee learning programs. You will provide backend support for learning system data, course administration, and LMS reporting. The role requires attention to detail, operational accuracy, and strong stakeholder communication, especially with global HR and L&D; teams.
Responsibilities :
1. Learning Administration:
- Manage end-to-end administrative tasks within Learning Management System (LMS), including training deployment, curriculum setup, enrolment and assignment, session setup, and instructor coordination.
- Maintain and update training calendars and participant lists.
- Coordinate nominations, reminders, feedback surveys, and certifications for assigned learning programs (e.g., compliance training, onboarding, retail leadership modules).
- Generate reports
1. Data Management & Reporting:
- Generate and maintain accurate reports from LMS including participation logs, training status, and completion reports.
- Maintain audit trails and change logs for all major updates in LMS platforms.
1. Communication Management:
- Provide timely responses to employee queries regarding system access, training assignments, or performance reviews.
- Document and escalate recurring issues or enhancement requests to system support or global process owners. Qualifications we seek in you! Minimum Qualifications
- Bachelor’s degree.
- Proven experience in Learning Administration or a related role or similar role.
- Solid written and verbal communication skills.
Preferred Qualifications/ Skills
- Certification on a LMS platform
- Strong organizational and multitasking skills.
- Excellent communication and problem-solving abilities.
- Basic knowledge of eLearning standards, such as SCORM/AICC.
- Attention to detail and a customer-centric approach.
Why join Genpact?
- Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
- Make an impact - Drive change for global enterprises and solve business challenges that matter
- Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
- Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
JobProcess Developer
Primary LocationIndia-Noida
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingMar 27, 2026, 6:11:13 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time
📌 Pd-talent Advancement (Noida)
🏢 Genpact
📍 Noida