Key Responsibilities1. Store Operations Management

- Oversee day-to-day store operations and ensure smooth functioning.
- Ensure compliance with company policies, procedures, and operational standards.
- Maintain store appearance, cleanliness, and visual merchandising standards.
- Monitor store expenses and optimize operational efficiency.

1. Sales & Revenue Growth

- Achieve monthly, quarterly, and annual sales targets.
- Develop and implement sales strategies to maximize revenue.
- Analyze sales reports and identify opportunities for growth.
- Drive upselling and cross-selling initiatives.

- Customer Service Excellence

- Ensure exceptional customer experience at all times.
- Handle customer inquiries, complaints, and escalations professionally.
- Build strong customer relationships to increase loyalty and repeat business.
- Monitor customer feedback and implement improvement actions.

- Team Leadership & Development

- Recruit, train, and mentor store staff.
- Conduct performance reviews and provide regular coaching.
- Prepare staff schedules and manage attendance.
- Foster a positive, motivated, and high-performing work environment.

- Inventory & Stock Management

- Monitor stock levels and coordinate replenishment.
- Conduct regular inventory audits and stock counts.
- Minimize stock loss,



shrinkage, and damages.
- Ensure accurate inventory records and reporting.

- Financial Management

- Manage cash handling, banking, and daily reconciliation.
- Monitor store profitability and control costs.
- Prepare operational and sales reports for management.
- Ensure adherence to financial controls and audit requirements.

- Health, Safety & Compliance

- Ensure compliance with health and safety regulations.
- Maintain security procedures to protect employees, customers, and assets.
- Ensure all legal and company compliance requirements are met.

Qualifications & Requirements

- Bachelor's degree in Business Administration, Retail Management, or related field (preferred).
- 3-7 years of retail experience, with at least 2 years in a supervisory or managerial role.
- Strong leadership and people management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in POS systems, inventory management software, and MS Office.
- Strong analytical and problem-solving skills.
- Ability to work flexible hours, including weekends and holidays.

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages :

- Provident Fund

Work Location: In person

📌 Assistant Store Manager (Ranchi)
🏢 Rare Planet Handicrafts
📍 Ranchi