Job Title: Banquet Sales Manager
Job Summary
Key Responsibilities
Sales & Business Development
- Generate banquet sales through corporate clients, event planners, wedding planners, travel agents, and direct customer inquiries.
- Identify and pursue new business opportunities to maximize banquet revenue.
- Develop and implement sales strategies to achieve monthly and annual revenue targets.
- Conduct site visits and venue tours for prospective clients.
- Build and maintain long-term relationships with existing and potential clients.
- Attend networking events, exhibitions, and industry meetings to promote the venue.
Client Relationship Management
- Understand client requirements and recommend suitable banquet packages.
- Prepare customized proposals, quotations, and contracts.
- Negotiate pricing while maintaining profitability.
- Act as the primary point of contact from inquiry to event confirmation.
- Ensure high levels of customer satisfaction and promptly resolve client concerns.
Event Coordination
- Coordinate with the operations, banquet, kitchen, décor, housekeeping, and finance teams to ensure flawless event execution.
- Conduct pre-event meetings to communicate client requirements to internal teams.
- Monitor event arrangements to ensure quality standards are met.
- Handle last-minute changes efficiently while maintaining service excellence.
Revenue & Reporting
- Prepare weekly and monthly sales reports.
- Maintain accurate records of leads, bookings, and revenue using CRM or sales management systems.
- Monitor market trends, competitor pricing, and customer preferences.
- Forecast banquet business and identify opportunities to increase occupancy and revenue.
- Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
Required Skills :
- Strong sales and negotiation skills
- Excellent communication and interpersonal skills
- Customer relationship management
- Event planning and coordination
- Business development and lead generation
- Presentation and proposal preparation
- Revenue management
- Problem-solving and decision-making
- Time management and organizational skills
- Proficiency in Microsoft Office and CRM software
Key Performance Indicators (KPIs)
- Monthly and annual banquet sales revenue
- Number of banquet bookings confirmed
- New client acquisition
- Corporate account development
- Wedding and social event bookings
- Lead conversion ratio
- Customer satisfaction scores
- Repeat business and client retention
- Achievement of sales targets
Working Conditions
- Full-time position.
- Versatile working hours, including evenings, weekends, and public holidays based on event schedules.
- Frequent client meetings, venue tours, and participation in promotional events.
Salary & Benefits
Competitive salary with attractive incentives based on banquet sales performance, along with company benefits as per organizational policy.
- 3-7 years of experience in banquet sales, hotel sales, event sales, or hospitality sales.
- Proven experience in achieving sales targets and managing high-value events.
- Experience in luxury hotels, banquet venues, or wedding/event management is preferred.
Immediate joiners are preferred
Pay: ₹20,000.00 - ₹60,000.00 per month
Work Location: In person
📌 Banquet Sales Manager (Delhi)
🏢 MOMENTZ
📍 Delhi