Overview :

- Location: Hyderabad, India
- Salary: N/A

About Us : Synchrony is more than a financial services company, we’re a team of passionate innovators committed to delivering best-in-class solutions that support millions of customers across the U.S. With a bold focus on technology, data, and digital innovation, we create meaningful experiences that simplify lives and enable financial wellness.

When you join Synchrony, you become part of an inclusive culture where your voice matters, your growth is championed, and your work drives impactful results.

- Job ID
- 2602583
- Category
- Technology
- Date posted
- 09/10/2026

Role Title: Manager, Detection and Response (L09)

Company Overview : Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

- We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
- Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.
- We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.




- We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview : The core functionality of JSOC team within Synchrony is to provide continuous monitoring and response to cyber threats against Synchrony, its employees, its customers and partners. We do this by developing best in class detection, response and containment capabilities through automation, orchestrations and machine learning.

Role Summary/Purpose : Key Responsibilities :

- Work with members of the Cyber Intelligence team to develop and implement threat detection logic to counter emerging cybersecurity threats.
- Develop and enhance Detection and Incident Response processes and procedures leveraging relationships with front line operations teams and exploiting tools and systems.
- Document findings and create detailed reports for constituency both in written and verbal formats.
- Enumerate risks and prioritize mitigation efforts based on clear business priorities.
- Coordinates IT resources to effectively perform incident response tasks.
- Performs incident response tasks to contain exposures from an incident.
- Authors incident response reports and lessons learned to include root cause analysis.
- Identify and recommend process improvements.

Qualifications/Requirements :

- 2+ years of experience in Security Operation Center




- Hands-on experience with cloud security threats especially AWS and Azure related
- Strong understanding of identity security concepts (OAUTH, RBAC, UEBA etc.,)

Desired Skills/Knowledge :

- Strong verbal and written communication skills.
- Ability to perform logical problem solving.
- Experience of working in high performing teams and understand the dynamics of teamwork in a SOC setting.
- Industry certifications such as CISSP, GCIH, AWS Certified Cloud Practitioner, AWS Certified Security - Specialty, and other cybersecurity certifications are a plus.

Eligibility Criteria :

- Bachelor’s degree with minimum 2+ years of work experience or Computer Science or a related discipline OR in in lieu of a degree, minimum 4+ years equivalent work experience. Additional requirements include:

- Minimum of 2 years of years of experience in information security or related technology experience required, experience in the securities or financial services industry is a plus.

- Minimum 2 years of cyber security and incident response or security operations related to the detection, analysis, containment, eradication and recovery from cyber security incidents

Work Timings : Rotational shifts including Night shifts.**

For Internal Applicants : Understand the criteria or mandatory skills required for the role, before

- ing Inform your manager and HRM before
- ing for any role on Workday
- Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)
- Must not be any corrective action plan (First Formal/Final Formal, PIP)
- L4 to L7 Employees who have completed 12 months in the organization and 12 months in current role and level are only eligible.
- L8+

📌 Manager, Detection and Response (Hyderabad)
🏢 Synchrony
📍 Hyderabad