Overview :

- Location: Hyderabad, India; India; India; Kolkata, India
- Salary: N/A

About Us : Synchrony is more than a financial services company, we’re a team of passionate innovators committed to delivering best-in-class solutions that support millions of customers across the U.S. With a bold focus on technology, data, and digital innovation, we create meaningful experiences that simplify lives and enable financial wellness.

When you join Synchrony, you become part of an inclusive culture where your voice matters, your growth is championed, and your work drives impactful results.

- Job ID
- 2600555
- Category
- Data & Analytics
- Date posted
- 05/21/2026

Role Title: AVP, Digital Analytics (L10)

Company Overview : Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

- We have recently been ranked #2 among India’s Best Companies to Work for by Outstanding Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
- We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.
- We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview :



Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and development of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth

Role Summary/Purpose : AVP, Digital Analytics (People Manager & Individual Contributor) role is a part of India Analytics Hub (IAH). Our Analytics team comprises of data analysts who focus on improving customer/product/digital/ journey experience etc. and growth by providing full stack descriptive to prescriptive analytics via cutting edge technologies to support business objectives.

Essential Responsibilities :

- Lead and deliver Digital Measurement Analytics for Synchrony’s Digital Platforms in Agile methodology to drive digital data strategy that includes collection & validation of data and reporting.
- Partner with onsite Stakeholders and various process owners in marketing, technology and digital teams to plan and implement strategic priorities.
- Present analytical results and actionable recommendations to key stakeholders on a recurring cadence, and propose innovative analytics solutions to drive business growth and enhance the customer experience.
- Responsible for team’s effective communication, project deliverables, coaching team on adhering to expected timelines,



accuracy & compliance with meticulous project management.
- Hire Right Talent, Mentor team members on analytical, technical, functional skills and guide them build progressive thinking towards fulfilling their career objectives.
- Lead internal initiatives, perform other duties and/or special projects, as assigned.

Required Skills & Knowledge :

- Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ years of hands-on relevant Analytics experience. Minimum 6+ years of relevant work experience in lieu of specified degree.
- 2+ years of experience in Digital or Web Analytics Domain utilizing tools such as Adobe or Google Analytics and 2+ years of experience in SAS or SQL.
- 1+ years of Experience in Managing People, Coordinating work, Supervising, Evaluating performance and ensuring employees are trained.
- Minimum 1+ years of experience in Data visualizations tools such as Tableau to drive insights.
- Excellent oral and written communication skills with ability to collaborate, articulate and present solutions cutting across functional/agile teams in a simple yet compelling manner.

Desired Characteristics :

- 4+ years of analytics experience in Financial Services Industry
- Ability to engage with technical and non-technical audiences with empathy and ensure needs/asks are effectively translated into technical requirements and followed upon.

Eligibility Criteria : Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 4+ years of hands-on relevant Analytics experience. Minimum 6+ years of relevant work experience in lieu of specified degree.

Work Timings: 2PM - 11PM IST

This role qualifies for Enhanced Flexibility offered in Synchrony In

📌 Avp, Digital Analytics (Hyderabad)
🏢 Synchrony
📍 Hyderabad