At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Function Description : The Colleague Experience Group (CEG), formerly known as Human Resources, seeks to provide a great colleague experience every day. The Global Talent Acquisition function is going through a strategic recruitment transformation, deploying robotics & process automation tools and modernizing recruitment infrastructure to focus on talent priorities and improve end-to-end process experience.

How will you make an impact in this role?

- Handle stakeholder relationships and drive the recruitment processes, which includes talent branding, sourcing strategies and overall recruitment related responsibilities
- Understand business, hiring leaders’ needs and delivering value by crafting right solutions
- Implement sourcing strategy and talent pipelining for hiring across all levels to source top talent through social media, job boards, Internet sourcing, and Employee Referral Program & Internal job posts
- Build proactive talent pipeline for critical upcoming positions
- Drive outstanding recruitment brand,



marketing and social media strategy for the region in partnership with in-house functional specialists
- Collaborate with the Recruitment Operations team to ensure process compliance, risk management to deliver a more coordinated and seamless approach to recruitment service delivery
- Collaborate with other team members to gain insight into business talent needs and stay current on regional standard methodologies and issues
- Provides recruitment support for senior level roles
- Provides guidance to Hiring Leaders regarding available skills / talent in the market/competition and salary offers
- Ensure ATS information is up to date and aligned with regional regulations
- Act as a recruiting SME to prioritize both local and global needs
- Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company, implementing any new processes and fine tuning standard processes for recruiting that fits Amex's brand values

Minimum Qualifications

- Bachelor’s degree or equivalent
- 5+ years of recruitment experience in fast paced global recruitment environment
- Prior experience in developing and maintaining positive relationships with key partners, hiring managers including HR contact
- Experience in ATS and other new world recruitment tools, technologies and platforms to improve process efficiencies
- Outstanding assessment and interviewing skills; solid command of assessment and selection methodologies, instruments,



and processes
- In-depth knowledge of the recruiting landscape with ability to produce external trends, market intelligence and industry insights
- Proven ability to listen, understand, convey, and relate ideas, concepts and issues clearly and confidently through all channels while having an awareness of environmental cues.
- Worked in a team environment that emphasized group contributions
- Ability to build and sustain trust while demonstrating partnerships across levels.
- Ability to complete multiple projects/tasks at the same time under strict timelines
- Ability to interact with people at all levels of an organization and to develop strong business relationships

Preferred Qualifications

- Ability to interact with people across levels, collaborate and develop strong working relationships
- Experience in new world recruitment tools, technologies, and platforms to improve process efficiencies
- In-depth knowledge of the recruiting landscape with ability to produce external trends, market intelligence and industry insights
- Demonstrated ability to listen, understand, convey, and relate ideas, concepts and issues clearly and confidently through all channels while having an awareness of environmental cues.
- Ability to build and sustain trust while leveraging partnerships at all levels
- Excellent communication, collaboration, influencing, and problem-solving skills
- Successful track record of leading large-scale initiativesExperienced operating in a highly matrixed organization, being familiar with methods and approaches needed to get things done in a collaborative, lean and fast-paced environment

We back you with benefits that support your holistic well-being so you can be and del

📌 Talent Acquisition Partner (Gurugram)
🏢 American Express
📍 Gurugram