Company Description Magnus Innovative PVT LTD is a growing organization focused on delivering reliable, customer-centered solutions across its portfolio of services. The company emphasizes innovation, strong client partnerships, and consistent service quality. Team members are encouraged to collaborate, share ideas, and contribute to long-term customer value. Magnus Innovative PVT LTD offers opportunities for professional development, performance-based growth, and meaningful client interaction. The work environment supports accountability, integrity, and a commitment to building lasting relationships.

Role Description The Relationship Manager is a full-time, on-site role based in Kannur, responsible for developing and maintaining robust relationships with existing and potential clients. On a day-to-day basis, this role involves meeting clients, understanding their needs, presenting suitable solutions, and ensuring timely follow-up on inquiries and service requests. The Relationship Manager will coordinate with internal teams to address customer issues, support onboarding, and monitor client satisfaction. Additional responsibilities include preparing basic reports, tracking account performance,



identifying opportunities for upselling or cross-selling, and supporting client retention initiatives. The role requires consistent on-site presence, professional communication, and an ability to represent the company positively in all client interactions.

Qualifications

- Ability to build and maintain client relationships, with strong interpersonal and customer service skills.
- Proficiency in verbal and written communication, including clear presentation and active listening abilities.
- Basic business acumen, including understanding of sales processes, account management, and client lifecycle.
- Organizational and time-management skills to handle multiple clients, meetings, and follow-ups effectively.
- Comfort using common office software and digital tools (e.g., email, spreadsheets, CRM or customer tracking systems).
- Adaptability, problem-solving mindset, and the ability to work collaboratively with cross-functional teams.
- Prior experience in client-facing or relationship management roles is an advantage but not mandatory.
- Relevant diploma or degree in business, commerce, marketing, or a related field is preferred.

📌 Relationship Manager (Kannur)
🏢 Magnus Innovative
📍 Kannur