Job Title : Receptionist / Front Desk Executive

Location : Sahaj Hospital Department : Front Office / Administration

Job Summary

Sahaj Hospital is seeking a polite, well-organized, and patient-friendly Receptionist / Front Desk Executive to manage the hospital’s front desk operations. The role includes handling patient inquiries, coordinating appointments, managing records, and supporting mediclaim and insurance processes.

Key Responsibilities

- Greet patients, visitors, and attendants in a courteous and professional manner

- Handle patient registration, OPD/IPD entries, and appointment scheduling

- Answer phone calls, respond to inquiries, and direct calls appropriately

- Maintain patient records, files, and front desk documentation

- Coordinate with doctors, nurses, and hospital departments for smooth operations

- Handle mediclaim and insurance documentation , including:

- Verification of insurance details

- Coordination with TPA and insurance companies

- Assistance in cashless and reimbursement claim processes

- Collect payments, generate receipts, and maintain billing-related records

- Ensure cleanliness and organization of the reception area





- Maintain confidentiality of patient and hospital information

- Support administrative tasks as assigned by management

Required Skills & Qualifications

- Graduate or equivalent qualification
- Knowledge of mediclaim, insurance, and TPA procedures is mandatory
- Prior experience in a hospital or healthcare setup preferred
- Good communication skills in English, Hindi, and local language
- Basic computer knowledge (MS Office, hospital management systems)
- Polite personality with robust customer service skills
- Ability to handle multiple tasks and work under pressure

Preferred Experience

- 1-3 years of experience as a receptionist or front desk executive in a hospital or clinic
- Experience handling cashless insurance claims and patient coordination

Personal Attributes

- Well-groomed and professional appearance
- Calm, empathetic, and patient-focused attitude
- Strong organizational and time-management skills

Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

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