08 Nov
|
Celestee Skin and Hair Care
|
Jubilee Hills
08 Nov
Celestee Skin and Hair Care
Jubilee Hills
Patient Counseling & Sales - Explain available treatments, packages, pricing, offers, and EMI options. - Understand patient concerns and recommend suitable treatment plans. - Build trust and maintain professional communication. - Convert consultations into paid treatment packages. - Upsell and cross-sell relevant services where appropriate. Follow-up Management - Follow up with: - Current inquiries - Missed appointments - Consultation patients who have not started treatment - Existing patients due for additional sessions - Lost leads and inactive patients - Maintain structured follow-up schedules in the CRM. CRM Management - Record every interaction, follow-up, and patient status in the CRM. - Update lead stages accurately. - Ensure no lead remains unattended. - Maintain complete and accurate patient records. Revenue Generation - Achieve daily, weekly, and monthly sales targets. - Increase consultation-to-treatment conversion rates. - Maximize package sales and treatment upgrades.
- Contribute to overall branch revenue growth. Customer Experience - Provide excellent customer service throughout the patient journey. - Address patient queries promptly. - Coordinate with doctors, reception, and operations to ensure a smooth patient experience. - Handle complaints professionally and escalate when necessary. Reporting - Submit daily reports including: - Leads received - Calls made - Appointments booked - Consultations attended - Treatments converted - Revenue generated - Pending follow-ups - Participate in daily sales review meetings. Coordination - Work closely with: - Clinic Managers - Reception Team - Doctors - Marketing Team - Call Center - Ensure seamless coordination between marketing campaigns and clinic operations. Pay: ₹240,000.00 - ₹360,000.00 per year Work Location: In person
📌 Sales Executive (Jubilee Hills)
🏢 Celestee Skin and Hair Care
📍 Jubilee Hills