JLL supports the Whole You, personally and professionally. Position OverviewThe Workplace Experience Associate plays a vital role in creating and maintaining exceptional workplace environments for clients and building occupants. This position focuses on delivering outstanding customer service, managing day-to-day workplace operations, and ensuring seamless facility experiences. Key ResponsibilitiesGuest and Visitor Management Serve as the primary point of contact for building visitors, clients, and employees. Manage reception area, greet guests professionally, coordinate visitor registration and badge systems, and ensure smooth check-in processes. Workplace Services Coordination Oversee daily workplace operations including meeting room bookings, event setup and support, catering coordination, and space utilization. Ensure all amenities and services function properly to support occupant needs. Facility Issue Management Act as liaison between occupants and facility management teams. Log and track service requests, coordinate with vendors and maintenance teams, and follow up to ensure timely resolution of workplace issues. Administrative Support Manage office supplies inventory, coordinate mail and package distribution, maintain workplace documentation, and support various administrative functions to keep operations running smoothly. Experience Enhancement Contribute to workplace culture and engagement initiatives. Support workplace events, maintain welcoming and organized environments, and identify opportunities to improve occupant satisfaction. Technology and Systems Utilize workplace management platforms, booking systems,
and communication tools. Maintain accurate records and reporting on workplace metrics and service delivery. Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL - We’re JLL—a leading skilled services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
📌 Workplace Experience Associate (Bengaluru)
🏢 JLL
📍 Bengaluru