Customer Profile Creation & Data Entry JD : Experience Range : 5 to 12 years Location : Hyderabad Level : SME & TL Work Model : 5 days WFO Shift : Night shift Notice : Immediate only

Key Roles & Responsibilities :

- Prior experience in Customer set up (Credit OR Customer onboarding OR order management OR contract admin)
- Create new customer accounts in the client system upon receipt of signed service agreements and required documentation.
- Enter and validate all customer master data including business name, service address, billing address, contact information, and tax identifiers.
- Review executed service agreements and customer onboarding packets for completeness and accuracy before profile setup begins.
- Set up pricing tiers, billing cycles, and invoice delivery preferences per contract terms.
- Coordinate with the Sales team to clarify contract terms, missing information, or discrepancies prior to account activation.
- Track account setup progress and communicate timelines to internal stakeholders and customers as needed.
- Perform data audits on newly created profiles to verify accuracy against signed contracts and customer expectations.




- Identify and correct data entry errors, duplicate accounts, or missing fields before service launch.
- Liaise with Billing and Accounts Receivable to ensure pricing and invoice configurations are aligned with contract terms.
- Serve as a point of contact for the Customer Service team during the onboarding period to resolve profile-related inquiries.
- Maintain daily and weekly tracking logs of accounts in setup, pending, and activated statuses.

Qualifications :

- Graduation degree or higher.
- Experience in customer onboarding, account management, or a related administrative role.
- Robust attention to detail with a demonstrated ability to maintain high accuracy in high-volume data environments.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with CRM or ERP platforms preferred.
- Excellent written and verbal communication skills with the ability to collaborate across departments.

Preferred :

- Prior experience in B2B service industry.
- Experience with SAP, Oracle, or similar enterprise data management platforms

📌 Customer Setup - Order to Cash (Hyderabad)
🏢 Cognizant
📍 Hyderabad