- Experience in Front Office Customer Service operations is mandatory
- Capability to work under pressure in a dynamic business environment
- High degree of accountability and excellent interpersonal skills
- Ability to deal with ambiguous scenarios and come out with workable solutions
- Customer focus, Drive for results and ability to take ownership
- Solid English communication skills - both spoken and written
- Flexible to work in 24*7 shift environment
- Open to work during weekends
- Ability to complete an assignment within stipulated timeline
- Should be a team player
Ability to work effectively in ambiguity, shifting priorities and multiple deadlines
Good-to-Have
- Good coordination and interpersonal skills
Responsibility of / Expectations from the Role
Handling of work as assigned in Project, Working in Agile methodology, work with Customer directly, working with deadlines.
Minimum 2-3 years of experience in customer service projects in international process
Excellent English communication skills - both spoken and written
Location
- Kolkata
Job Function
- BUSINESS PROCESS SERVICES
Role
- Executive
Job Id
- 413388
Desired Skills
- Customer Relationship Management | Customer Service
Qualifications : BACHELOR OF COMMERCE
📌 Customer Support (Kolkata)
🏢 Tata Consultancy Services
📍 Kolkata
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