DIRECTOR, PROFESSIONAL SERVICES - ARCHITECTURE & DATA ENGINEERING SERVICES

(Pune)

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.

THE OPPORTUNITY

CONTEXT : You will be part of the Professional Services Team whose mission is to successfully deliver our unique and configurable solution to customers and support our Partner community with high quality standards and a strong commitment to excellence and efficiency. Our team is very hands-on with a strong mindset of problem-solving while also having the ability to think holistically and provide solutions that solve the customer's long-term challenges. The Data Intelligence division within this team focuses specifically on the pillars of system integrations, advanced Power BI reporting, and end-to-end spend management data solutions.

ROLE : This is an exciting opportunity for a Director, Professional Services - Data Intelligence at Ivalua. As a "Magic Quadrant" leader, our solutions work in a complex global economy, automating customized workflows to request, procure, receive,



and pay for goods and services. Our innovative solutions refine the procurement lifecycle while reducing cost and risk.

WHAT YOU WILL DO WITH US

Technical Architecture, Complex Design & Innovation :

- Standardization: Establish and enforce robust architectural standards, code quality metrics, and technical deployment best practices across the core data pillars: Interfaces, Power BI, and Spend Management.
- Complex Design & Escalations: Serve as the ultimate escalation point for complex architectural designs, resolving highly technical data bottlenecks and performance issues across your portfolio.
- Cross-Functional Collaboration: Work hand in hand with the internal Functional and Engineering teams within Professional Services to ensure seamless integration between business workflows and technical data architecture.
- AI Acceleration: Actively leverage artificial intelligence (AI) and automated tools to accelerate data mapping, and implementation cycles, driving faster time-to-value for clients.

Leadership, Team Management & Growth :

- Scale & Grow the Team: Manage, and scale up a world-class, high-performing technical team in Pune. Grow team members from individual contributors into technical leaders.
- Culture & Mentorship: Foster a collaborative, inclusive, and continuous learning culture, providing deep technical and functional mentorship across Interface, BI,



and Spend implementation tracks.
- Governance & Alignment: Report directly to the VP of Qualified Services and Innovation Success, ensuring the regional delivery model aligns perfectly with Ivalua's global standards.

Partner Enablement & Customer Governance :

- Partner Support & Advisory: Actively support, enable, and guide our global Partner ecosystem (systems integrators and consultancies), providing them with technical best practices, solution design reviews, and expert advisory to ensure their delivery success.
- Executive Technical Governance: Serve as the primary technical point of contact for executive-level customer stakeholders (CIOs, CTOs) and provide technical oversight for partner-led implementations to ensure alignment with Ivalua quality standards.
- Smooth Transitions: Ensure a smooth data transition, rigorous data validation, and environment hand-off from project go-live to post-production support.

Financials & KPI Management :

- KPI Metrics Management: Drive and monitor key Professional Services metrics (e.g., project profitability, technical resource utilization, delivery quality) to directly contribute to global Company KPIs like ARR (Annual Recurring Revenue) and gross margins.

YOUR PROFILE

If you have the below experience and strengths this role could be for you: Skills and Experience: Required Skills :

- At least 10+ years of experience in technical architecture, web-based software development, or technical professional services delivery.
- At least 5+ years of direct people management experience, with a proven history of growing, scaling up, and developing highly technical engineering or delivery teams.
- Strong hands-on coding and technical background, with deep familia

📌 Director, Professional Services - Architecture & Data Engineering Services (Pune)
🏢 Ivalua
📍 Pune