Service Delivery Leader - Insurance

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a rapid-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Responsibilities: Lead FP&A; activities for the highest growth business segment, partnering closely with business leaders, COO, CFO, and sales teams to drive strategic financial decision-making. Provide data-driven insights and decision support to management, identifying opportunities and risks to optimize performance and maintain profitability. Develop and maintain the segment’s strategic plan in collaboration with finance and business leadership,



ensuring alignment with organizational goals. Drive standardization, automation, and strengthening of financial processes across the segment to improve efficiency and reporting accuracy. Oversee monthly reporting, forecasting, and analysis of revenue, margins, and financial performance, highlighting gaps, trends, and opportunities for resource prioritization. Manage integration of multiple acquisitions, including alignment of systems, processes, and reporting structures, ensuring seamless operational and financial consolidation. Lead, mentor, and develop a diverse finance team, fostering high engagement, succession planning, and building a bench of future finance leaders while executing ad-hoc projects as needed.

Qualifications

Bachelors - Actuarial Science, Bachelors - Economics, Bachelors - Finance, Bachelors - Risk Management and Insurance, Masters - Statistics

Certifications

Associate in Claims (AIC) - The Institutes (USA)The Institutes (USA), Associate in Insurance (AINS) - IntecapIntecap, Chartered Property Casualty Underwriter (CPCU) - Insurance Institute of America (IIA)Insurance Institute of America (IIA), Guidewire Associate Certification - InsuranceSuite 10.0 Analyst - GuidewireGuidewire, Guidewire Certified Associate

- InsuranceSuite Analyst - Elysium AcademyElysium Academy

Required Skills :



Client Relations, Data Analytics, Insurance, Operation Risk Management, People Leadership, Transition Management

Language

English (required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Insurance

Remote Type -

Office

Work Shift -

Flex Time (India)

Why join Genpact?

- Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
- Make an impact - Help global enterprises solve business challenges that matter
- Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

📌 Service Delivery Leader - Insurance 3 (Gurugram)
🏢 Genpact India
📍 Gurugram