Pay: ₹18,000.00 - ₹55,000.00 per month

Age : 18 yrs to 50 yrs

HCS and Graduate freshers are welcome

Job description: Customer Service Representative ( Mumbai )

If you have a great communication skills then you are at right place

Job Details :

- Process: US / UK / Australian Voice Process and Non voice

Shift Timings :

- US: 5:30 PM - 10:30 AM (Any 9.5 hours)
- UK: 11:30 AM - 3:00 AM (Any 9.5 hours)
- AUS: 1:00 AM - 3:00 PM (Any 9.5 hours)
- Working Days: 5 days with 2 rotational offs

Job Locations :

- Malad, Powai, Chandivali, Bhayander, Airoli, Ghansoli, Thane, Vikroli

Eligibility Criteria :

- Minimum Qualification: HSC / Graduate
- Freshers and Experienced both are eligible
- Excellent English communication skills are mandatory

Skills

- Excellent communication skills
- Patience and Empathy
- Time management
- Active listening
- Problem solving ability
- Basic computer knoledge

Job Role :

- Assisting International Customers to resolve their respective issue
- Providing product and service information
- Ensuring customers satisfaction and building positive relationship





Processes/ Clients :

- Banking US/UK based
- Telecom and Broadband US, UK and AUS based
- Healthcare US based
- Ecommerce US based

Salary :

- Freshers: ₹18,000 - ₹25,000 (in-hand, based on communication)

- Experienced: Up to ₹55,000 (in-hand, depending on experience and last drawn salary and performance at the interview)

- Joining bonus, provident fund, incentives, travel allowance

- Documents Required:

- Offer Letter, Relieving Letter, Last three months Salary Slips

Benefits :

- Commuter assistance
- Paid sick time
- Paid time off
- Provident Fund
- Growth opportunities
- joining bonus
- incentives
- Attendance Bonus
- Performance Bonus

Complete guidance provided to reachout best prospect and to crack the interview

Pay: ₹18,000.00 - ₹50,000.00 per month

Benefits :

- Commuter assistance
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Work Location: In person

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