Job Title : Customer Care Executive Job Summary : We are looking for a Customer Care Executive who will be responsible for handling customer queries, providing accurate information, and ensuring a smooth customer experience. The role requires good communication skills, patience, and a customer-first approach.

Key Responsibilities :

- Resolve customer queries related to products/services in a timely manner
- Provide accurate information about insurance, financial products, or services offered
- Maintain proper records of customer interactions and follow-ups
- Coordinate with internal teams for issue resolution
- Assist customers in documentation, claims, and policy-related queries
- Build and maintain strong relationships with clients
- Ensure high levels of customer satisfaction

Skills & Requirements :

- Good communication skills (Hindi & basic English)
- Problem-solving and listening skills




- Ability to handle pressure and manage multiple tasks
- Positive attitude and customer-centric approach

Qualification :

- Minimum: 12th Pass / Graduate preferred
- Experience: 0-2 years (Freshers can apply)

Work Details :

- Location: Noida
- Working Hours: 10 AM - 6.30 PM
- Salary: As per industry standards + sales incentives

Additional Preferred (for Financial Services) :

- Knowledge of insurance/mutual funds is a plus
- Experience in handling client servicing or backend support

Job Types : Full time, Permanent, Fresher, Volunteer

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits :

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 Customer Care Executive (Noida)
🏢 Prerna Financials
📍 Noida