Handling all PAN INDIA queries. - Taking all inbound calls, making outbound calls as when required. - Helping the team in Data Entry. - Providing valuable customer service, solving all issues regarding our classes. - Providing customers, the correct schedule with proper details for the specific batches. - Making outbound calls to leads with the objective of converting inquiries into enrolments. - Delivering compelling and customized sales pitches based on customer needs. - Following up with warm leads and lapsed enquiries to maximize conversions. - Achieving set targets for enrolments and conversions as per weekly/monthly goals. - Updating CRM systems with lead status, follow-up actions, and call outcomes. - Sharing regular reports and insights with the management team regarding lead quality, conversion patterns, and feedback trends. Expected Skill Set checked).



- Experience of the call centre industry would be an added advantage. (Optional) - Personality appropriate for a CSR -Soft skills will be checked (Professional etiquette / protocol). compensated with an off or remuneration) - Strong persuasion and negotiation skills with a sales-driven mindset. - Ability to handle objections and close sales effectively over the phone. - Ability to value new leads resourcefully and manage them in a systematic way. - Familiarity with CRM tools and basic MIS reporting (e.g., Excel-based reports, Use of Vlook-up feature, etc). - Ability to work in a high-paced, target-oriented environment. Pay: ₹30,000.00 - ₹32,000.00 per month Work Location: In person

📌 Customer Care Executive (Parel)
🏢 Boost Tech
📍 Parel