08 Nov
|
Abhinav Institute of Technology and Management
|
Nagpur
08 Nov
Abhinav Institute of Technology and Management
Nagpur
Job Title : Customer Support Executive - Domestic Voice Process.
We are hiring Customer Support Executives for a Domestic Voice Process. The role involves interacting with customers over calls, and ensuring a positive customer experience.
Key Responsibilities :
- Make outbound/inbound calls to customers.
- Explain product features, perks, and eligibility clearly to customers.
- Generate and qualify leads as per process guidelines.
- Maintain accurate customer information and call details in CRM.
- Handle customer queries professionally and politely.
- Ensure high-quality customer interaction and satisfaction
Required Skills :
- Good communication skills (English basic communication preferred)
- Experience in Domestic Voice Process / Tele calling / Lead Generation is an advantage
- Customer handling and convincing skills
- Ability to work with targets
- Basic computer knowledge and CRM usage
- Active listening and problem-solving skills
Eligibility Criteria :
- Minimum Qualification :12th Pass / Graduate :
- Experience :Fresher or experienced (BPO/Banking/Tele calling experience preferred)
- Age: As per company norms.
Job Types : Full-time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits :
- Provident Fund
Work Location: In person
📌 Customer Support Executive (Cse) (Nagpur)
🏢 Abhinav Institute of Technology and Management
📍 Nagpur