Duties & Responsibilities :

- Resolve customer issues and complaints effectively and efficiently.
- Manage high volumes of inbound and outbound calls.
- Maintain a positive and professional attitude at all times.
- Meet or exceed performance targets.
- Contribute to team goals and initiatives to improve customer satisfaction and retention.

Skills and Abilities :

- Robust Communication Skills
- Problem Solving Skills
- Knowledge of CRM systems and procedures

Education & Experience :

- Any Graduate or Under Graduate with Excellent Communication skill.

Job Location :

- Madhapur, Hitech City Area
- 5 Days a Week (Monday to Friday)
- Shift Timing: 5.30 PM to 2.30 AM

Pay: ₹30,000.00 - ₹40,000.00 per month

Education :

- Higher Secondary(12th Pass) (preferred)

Experience :

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

Language :

- Hindi (preferred)
- English (required)

Work Location: In person

📌 Customer Service Representative (Hyderabad)
🏢 Countrywide Infotech
📍 Hyderabad