08 Nov
|
MUKKAM TYRES
|
Kozhikode
08 Nov
MUKKAM TYRES
Kozhikode
We are seeking a high-energy, results-driven Showroom Manager to oversee the daily operations of our tire showroom. In this role, you will be the face of our business, leading a team to deliver exceptional customer service, driving retail sales, and ensuring the showroom is immaculate and efficiently run.
Key Responsibilities1. Sales & Customer Experience
- Drive Revenue : Meet and exceed monthly sales targets for tires, wheels, and related automotive services (alignment, balancing, etc.).
- Consultative Selling : Greet customers, assess their driving needs, and recommend the right tire brands and specifications.
- Service Excellence : Resolve customer complaints professionally and maintain a high Google/Yelp review rating for the location.
1. Operations & Showroom Management
- Visual Merchandising : Ensure the showroom floor, tire displays, and waiting areas are clean, organized, and compliant with brand standards.
- Inventory Control : Manage stock levels, oversee incoming shipments, and conduct regular inventory audits to minimize shrinkage.
- Bay Coordination : Work closely with the service bay supervisor/mechanics to ensure accurate workflow and timely delivery of vehicles to customers.
- Team Leadership
- Staff Management : Recruit, train, and schedule front-counter sales advisors and customer service reps.
- Performance Coaching : Conduct regular team meetings and coach staff on upselling techniques and product knowledge.
Skills & Qualifications
- Experience : 3+ years in retail management or service advising (experience in the automotive or tire industry is highly preferred).
- Product Knowledge : Familiarity with major tire brands (e.g., Michelin, Bridgestone, Goodyear) and a solid understanding of tire sizing, speed ratings, and tread patterns.
- Tech Savvy : Proficiency with Point of Sale (POS) systems, inventory management software, and MS Office.
- Soft Skills : Strong communication, conflict resolution, and the ability to multitask in a rapid-paced environment.
What We Offer
- Competitive base salary with an attractive performance-based bonus/commission structure.
- Health, dental, and vision insurance.
- Paid time off (PTO) and holiday pay.
- Generous employee discounts on tires and auto services.
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
📌 Showroom Manager (Kozhikode)
🏢 MUKKAM TYRES
📍 Kozhikode