Role Overview : As an Operations Sales Representative, you are more than just a caller; you are a brand ambassador for our flagship telecommunications services. You will connect with residential customers to uncover their needs, share the story of our products, and provide tailored solutions that enhance their home connectivity experience.
Key Responsibilities :
- Consultative Outreach : Conduct outbound calls to new and existing residential customers, using a solution-based approach to recommend wireless and wireline products.
- Relationship Architecture : Build instant rapport with customers by listening to their needs and overcoming objections with empathy and product expertise.
- Precision Execution : Simultaneously navigate multiple CRM tools and systems to process customer orders with 100% accuracy.
- Performance Excellence : Meet and exceed daily/monthly sales KPIs while maintaining the highest standards of customer service quality.
- Continuous Growth :
Participate in regular training clinics and "best practice" sharing sessions to sharpen your sales closing techniques.
- Experience : 1 to 5 years of experience in International Sales (Outbound, Inbound, or Cross-sales). Experience in an International BPO environment is mandatory.
- Communication : Native-level fluency in English with the ability to influence and persuade diverse customer profiles.
- Education : 10+2, Graduate, or Post-Graduate in any stream (Management graduates preferred).
- Flexibility : Comfortable working in Graveyard/Night Shifts to align with Canadian business hours.
Perks and Benefits :
- Seamless Commute : Free both-side cab facilities.
- Comprehensive Care : Premium Medicare and health benefits.
- Growth Path : Transparent internal promotion tracks within a global leader in digital CX.
📌 Sales Representative (Noida)
🏢 TELUS Digital
📍 Noida
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