JOB DESCRIPTION - Sales & Marketing Executive | B2C Sales | Client Relationship | Rajkot

Company : Shades and Styles Design Studio Location : Rajkot, Gujarat

Role Overview

This role combines inside sales, client relationship management, showroom handling, and B2C business development .

Key Responsibilities In-House Client Handling

- Welcome and assist walk-in customers visiting the gallery.
- Understand customer requirements, preferences, and budgets.
- Present suitable artwork, décor products, and customization options.
- Explain product features, materials, pricing, installation process, and delivery timelines.
- Ensure an exceptional customer experience from inquiry to order confirmation.
- Maintain the visual presentation and display of the gallery.

B2C Sales & Business Development

- Generate residential customer leads through online and offline marketing activities.
- Follow up on leads received through social media, WhatsApp, website, exhibitions, and referrals.
- Schedule and conduct client meetings at the gallery or customer locations when required.
- Coordinate with designers and production teams for customized client requirements.
- Prepare quotations and negotiate with customers.
- Convert inquiries into confirmed orders while achieving monthly sales targets.
- Build long-term relationships with customers for repeat business and referrals.

Customer Relationship Management

- Maintain accurate customer records and sales follow-ups.
- Resolve customer queries promptly and professionally.




- Ensure timely communication throughout the order lifecycle.
- Collect customer feedback after project completion.

Marketing Support

- Assist in executing B2C marketing campaigns and promotional activities.
- Participate in exhibitions, events, and product launches.
- Coordinate with the digital marketing team for lead generation activities.
- Monitor market trends, competitor offerings, and customer preferences.

Skills & Requirements

- Excellent communication and presentation skills.
- Strong customer handling and negotiation abilities.
- Sales-oriented mindset with confidence in closing deals.
- Ability to understand customer requirements and recommend suitable products.
- Positive attitude and professional appearance.
- Valuable follow-up and relationship-building skills.
- Knowledge of CRM software is an added advantage.
- Interest in art, home décor, furniture, architecture, or interior design will be preferred.

Education

- Bachelor's Degree in any discipline.
- MBA (Marketing) will be an added advantage.

Experience

- Minimum 2-5 years of experience in Sales, Marketing, Business Development, Customer Relationship Management, Retail Sales, Corporate Sales, Banking, Insurance,



Automobile, Telecom, Real Estate, FMCG, Hospitality, Healthcare, Education, Consumer Durables, or any customer-facing industry.
- Experience in Home Décor, Furniture, Interior Design, Architecture, or Luxury Products will be an added advantage but is not mandatory .
- Passionate about interacting with customers.
- Self-motivated and target-driven.
- Strong convincing and negotiation skills.
- Willing to travel when required.
- Team player with a proactive attitude.
- Quick learner with problem-solving ability.

Job Details

Job Type : Full-time, Permanent

Salary : ₹15,000 - ₹50,000 per month + Performance Incentives

Working Location : Rajkot (In-person)

Employee Benefits

- Provident Fund (PF)
- Paid Leave
- Festival Bonus (as per company policy)
- Performance-Based Incentives
- Career Growth Opportunities
- Training & Product Knowledge Sessions
- Commuter Assistance (as per company policy)

Keywords

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Pay: ₹15,000.00 - ₹50,000.00 per month

Advantages :

- Leave encashment
- Paid time off
- Provident Fund

Work Location: In person

📌 Sales and Marketing Executive (Rajkot)
🏢 shades and style design studio
📍 Rajkot