A Sales Support Administrator plays a key role in helping the sales team operate smoothly by handling administrative, coordination, and customer support tasks. Their responsibilities often bridge sales, operations, and customer service.

Core

Responsibilities : 1. Administrative Support

- Prepare and process sales documents such as quotes, proposals, contracts, and invoices
- Maintain accurate records of sales activities, customer data, and transactions
- Manage filing systems and databases (often using CRM tools like Salesforce or HubSpot)

2. Order Processing & Coordination

- Process customer orders and ensure timely delivery
- Coordinate with logistics, warehouse, or production teams to track orders
- Handle order changes, cancellations, and returns

3. Customer Support

- Provide product/service information and resolve basic issues
- Maintain robust relationships with clients to support retention

4. Sales Team Assistance

- Support sales representatives with scheduling meetings and appointments
- Prepare sales reports, presentations, and performance data
- Assist in lead tracking and follow-ups

5. Data Management & Reporting





- Update CRM systems with accurate customer and sales data
- Generate regular sales reports and analyze trends
- Track KPIs and help identify opportunities for improvement

6. Communication & Coordination

- Act as a liaison between sales, marketing, finance, and operations teams
- Ensure smooth internal communication regarding orders, pricing, and customer needs

7. Compliance & Documentation

- Ensure all sales processes comply with company policies and legal requirements
- Maintain proper documentation for audits and internal reviews

Key Skills Required

- Strong organizational and multitasking abilities
- Excellent communication skills
- Attention to detail and accuracy
- Proficiency in Microsoft Office and CRM software
- Problem-solving mindset and customer-focused attitude

This role is essential for keeping the sales process productive and ensuring customers receive timely and accurate service.

Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Language :

- English, Hindi, Marathi, Gujarati and Any other (preferred)

Work Location: In person

📌 Sales Support Administrator (Ghatkopar)
🏢 Ml Mehta E
📍 Ghatkopar