HR AND ENQUIRY MANAGEMENT EXECUTIVE

Angroos

Kadavanthra, Kochi

Salary : 18000 to 30000 per month

Performance Incentives: Up to 30000 per month based on recruitment success, enquiry conversion, customer satisfaction, business contribution, and achievement of assigned targets.

Total Earning Potential: Up to 60000 per month

Full Time Position

About Angroos

Angroos is a growing gifting and corporate gifting company specializing in customized gift hampers, premium gifts, festive gifting, personalized gifts, and corporate gifting solutions. We are looking for an energetic, organized, and communication-oriented professional to manage HR activities, customer enquiries, and business coordination while supporting the growth of our company.

Position Overview

Key Responsibilities

Human Resource Responsibilities

Maintain employee records, attendance records, leave records, and HR documentation.

Assist management with recruitment planning and workforce coordination.

Support employee engagement and workplace communication.

Coordinate staff schedules and internal communication activities.

Assist in maintaining a positive and productive work environment.

Enquiry Management and Customer Coordination

Respond to customer enquiries professionally and in a timely manner.

Provide information regarding products, services, pricing, customization options, and delivery timelines.

Follow up customer enquiries and assist in converting enquiries into confirmed orders.

Maintain enquiry records, customer databases, and communication history.

Coordinate with Gift Designers, Sales Team, and Operations Team regarding customer requirements.

Support corporate gifting enquiries and customer relationship management activities.





Ensure a high level of customer satisfaction through effective communication and coordination.

Administration and Operations Support

Maintain operational records and business documentation.

Prepare reports related to recruitment activities, enquiries, and customer communications.

Coordinate between departments to ensure smooth business operations.

Support management with day-to-day administrative and operational activities.

Minimum 1 to 3 years experience in Human Resources, Customer Service, Customer Support, Administration, Sales Coordination, Office Coordination, or related fields.

Excellent communication skills in Malayalam and English.

Strong interpersonal and relationship management skills.

Comfortable handling customer communication and enquiry follow-ups.

Good organizational and multitasking abilities.

Knowledge of Microsoft Office and business communication tools.

Positive attitude and qualified approach towards customers and employees.

Immediate joiners preferred.

Preferred Qualifications

BCom, MCom, BBA, MBA, HR, Marketing, Business Administration, or related qualifications preferred.

Experience in recruitment, customer service, office administration, hospitality, retail, or client relationship management will be an added advantage.

Why Join Angroos

Competitive salary with attractive performance incentives.

Opportunity to earn up to 30000 per month in additional incentives based on performance.

Professional and growth-oriented work environment.

Career advancement opportunities based on performance.

Exposure to recruitment, customer relations, business communication, and corporate gifting operations.

How to Apply

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits :

- Paid sick time
- Paid time off

Work Location: In person

📌 HR & Enquiry Management Executive (Kochi)
🏢 Gifts Boutique
📍 Kochi