1. Hands-on experience in deployementand monitoring of NMS tool.
2. Define monitoring parameters, reports and hence scope for delivery team.
3. Manage workload and other assignments efficiently while being able to resolve time-critical situations reliable and professionally.
4.
Provide systems product training and mentoring to other s and assist in problem resolution where required.
5. Accurately and completely document problems and solutions on case notes and bug reports.
6. Perform lab testing for advance configuration and troubleshooting on NMS tools.
7. Strong analytical-reasoning and problem-solving skills
8. An ability to learn new technologies quickly
9. Valuable time management skills
10. An ability to follow processes
11. Strong documentation skills
12. Good communication skills ? both written and verbal