ABOUT EVOCUS

Evocus is a premium FMCG brand engaged in the manufacturing and marketing of Black Alkaline Water. We cater to modern retail, HORECA, and institutional segments, positioning our brand as a symbol of luxury, wellness, and innovation.

Position Details

Department: Administration

Experience: 3-5 Years

Employment: Full-Time

Location: Vadodara

Role Overview

We are looking for a smart, proactive, and highly organized EA & CRM who can provide comprehensive support to the MD and ensure smooth day-to-day operations aligned with strategic goals.

1. Executive Support and Coordination (EA Role)

- Provide comprehensive support to the founder, ensuring smooth operations and alignment with strategic goals
- Manage the founder’s calendar, scheduling and prioritizing meetings to ensure efficient time management.
- Coordinate internal and external meetings, ensuring 100% of materials are prepared and distributed in advance.
- Follow up on action items from meetings, ensuring tasks are completed within deadlines.
- Handle communication on behalf of the founder, ensuring timely responses and reducing response time.
- Manage travel arrangements, logistics, and itineraries, ensuring error-free execution of travel plans.

2. Project Management and Strategic Initiatives

- Assist the founder in managing key strategic initiatives, ensuring projects are executed effectively
- Track the progress of key projects initiated by the founder, ensuring projects are completed within deadlines.
- Prepare project status reports and presentations for the founder, ensuring accuracy and readiness before review meetings.




- Ensure smooth cross-functional coordination on founder-driven initiatives, reducing project delays
- Identify and address bottlenecks in strategic projects, providing proactive solutions

3. Confidential and Administrative Task Management

- Ensure that sensitive and confidential tasks are handled with discretion and completed efficiently
- Organize and maintain critical documents (both physical and digital)
- Complete administrative tasks (e.g., expense reports, approvals, coordination with finance and HR) accurately and within timelines
- Data sharing with relevant HOD’s
- Co-ordination between all verticals

4. CRM Management

- Manage the Customer Relationship Management (CRM) system to ensure high levels of customer engagement, satisfaction, and retention and orders
- Maintain up-to-date and accurate customer records, ensuring data integrity
- Track and respond to customer inquiries or complaints within 2 hours
- Upselling and cross selling for all customer queries ensuring maximum volume and repeat purchases
- Generate monthly reports on customer sales, and retention rates, contributing to data-driven decision-making.

Required Skills :

- Master Degree in any field
- Excellent communication skills (Written & Verbal)
- Strong follow-up and coordination ability
- High level of confidentiality and integrity
- Strong organizational and multitasking skills
- Proficiency in MS Office (Excel, Word, PowerPoint)

Job Types : Full time, Permanent

Benefits :

- Health insurance
- Provident Fund

Language :

- English (required)

Work Location: In person

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