08 Nov
|
Johnson Controls
|
Mumbai
08 Nov
Johnson Controls
Mumbai
We are seeking a Customer Service Representative with experience in SAP and order processing to join our team. The ideal candidate will be responsible for providing exceptional customer service, managing inquiries, and processing orders efficiently while utilizing SAP software.
Respond to customer inquiries via phone, email, or chat in a skilled and timely manner.
Process customer orders, returns, and exchanges through SAP, ensuring accuracy and efficiency.
Resolve customer complaints and issues, focusing on achieving a positive resolution.
Provide product information, order status updates, and process billing inquiries.
Maintain accurate customer records in SAP, including order histories and contact details.
Proficiency in SAP and order processing systems.
Previous experience in customer service and order processing is preferred.
📌 Customer Support Advisor Billing (Mumbai)
🏢 Johnson Controls
📍 Mumbai