Director of Engineering (Agentic AI) OneAI · Gurgaon · Full-time

Deutsche Telekom Digital Labs is the engineering hub of Deutsche Telekom, Europe's #1 telecom brand. We build the digital products that millions of customers across Europe use every day. AI-first by design, we don't just adopt new technology, we build with it.
1 most valuable telecom brand in the world, and #11 across all brands (Brand Finance Global 500, 2026)
~ OneAI builds the intelligence layer that powers customer-facing AI experiences across Deutsche Telekom, from conversational assistants to recommendation engines that actually understand context. AI tools, on us — Every engineer ships with AI. Time to recharge — Uncapped leaves, birthday leave, flexible hours, and sabbatical options.
Family first — 9 months maternity on full pay, 15 days paternity, crèche support, infertility treatment and adoption leave.
Health & wellness — Medical cover up to 15L for you and your family, unlimited free doctor consults, 24/7 counselling and free Cult.Money & everyday — Flexi perks for car, fuel and books. Free meals and snacks on campus. Monthly phone and broadband allowance, plus relocation support when you need it.

We're looking for a Director of Engineering Agentic AI to join OneAI. You will lead the engineering organisation behind our conversational, voice and generative AI products, turning product vision into reliable, scalable systems that deliver measurable value for customers. This role suits someone with around 15-20 years of relevant experience.

Lead multiple engineering pods, partnering with engineering managers to align team deliverables with the organisation's vision and to set a clear technical direction and roadmap for agentic AI, chatbots, voice AI and GenAI applications.
Own delivery end to end: ensure milestones and commitments are met, risks are surfaced early, and the systems you are accountable for maintain high uptime and availability.




Mentor and coach engineering managers and developers, building a culture of ownership, engineering craft and inclusive collaboration while improving productivity and operational efficiency. Hire, develop and retain strong talent and plan for succession.
Oversee the development of chatbots, voice AI and GenAI applications, including agentic workflows, with clear standards for quality, evaluation, security, privacy and responsible AI use.
Lead the scalability, maintainability, performance and cost optimisation of existing systems, balancing near-term delivery with sustainable architecture and managing technical debt.
Drive new GenAI projects built on GenAI APIs, including bot-training and analysis workflows that use customer knowledge documents, and adopt AI tooling thoughtfully to raise team productivity.
Bring proven experience developing GenAI products, including chatbots and voice AI applications, and AI technologies and tooling, particularly in the GenAI and bot-development space.
Bring proven experience leading engineering teams across multiple pods, and managing and mentoring teams that include engineering managers and developers.
Bring proven experience driving product development, scalability and performance improvements, and working closely with product teams to align technical solutions with business needs and customer impact.
Hold a B.Tech or equivalent qualification.

Experience building and enhancing AI-driven solutions on top of GenAI APIs, including evaluating model quality, latency and cost in production.
A record of driving new GenAI projects with a focus on customer satisfaction and business impact.
Experience working with cross-functional and distributed stakeholders to communicate technical trade-offs clearly to both technical and non-technical audiences.

Build digital products from scratch on modern, cloud-native infrastructure.
A fast, agile culture where releases ship quickly and your judgment drives the roadmap.

📌 Engineering Manager Scrum (Gurugram)
🏢 Deutsche Telekom Digital Labs
📍 Gurugram