Senior Manager Service Support (Pune)

Senior Manager Service Support (Pune)

08 Nov
|
Schneider Electric
|
Pune

08 Nov

Schneider Electric

Pune

Lauritz Knudsen Electrical and Automation (A unit of Schneider Electric India Pvt. is a pioneering electrical and automation brand with a rich legacy of over 70 years in India. We offer a comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry.

Collaborate with field service engineers and service partners for site supervision, SAT/PAT testing, and commissioning (End to end activities including service partner order management)

Drive sales of service offerings, including preventive maintenance, retrofits, upgrades, and spare parts.

Identify and develop current business opportunities, particularly in modernization and retrofit projects.

Prepare and negotiate service proposals, including RFQs, pricing, and commercial terms.

Manage end-user and EPC accounts.

Coordinate with clients for technical meetings and project scheduling.

Ensure customer satisfaction through timely service delivery and effective issue resolution.

Oversee service order processing, documentation, and invoicing.

Provide technical support and troubleshooting, including fault diagnosis, system failure resolution, and on-site or remote assistance.

Prepare detailed service reports.

Ensure adherence to safety protocols and regulatory standards during all service activities.

Education & Experience

Bachelor's degree in electrical engineering (degree must be from an NBA-accredited institution for UAE Society of Engineers approval).

Min 5–7 years of experience in technical support or field service roles for TERA, VHIH, VH3H, GV3N etc

Strong understanding and hands-on experience with LV and MV switchgear, relays,



E-SCADA systems.

Familiarity with SAT/PAT procedures, OEM coordination, and electrical testing and commissioning.

Proficiency in preparing technical and commercial proposals.

Project management

It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. You must submit an online application to be considered for any position with us. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

📌 Senior Manager Service Support (Pune)
🏢 Schneider Electric
📍 Pune

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