08 Nov
|
TP Vision
|
Sahibzada Ajit Singh Nagar
08 Nov
TP Vision
Sahibzada Ajit Singh Nagar
TP is hiring for fresher. We have excellent opportunity for fresher (Graduate/ Undergraduate)
Job Title: Chat Support Executive / Chat Support Representative
Job Summary:
We're looking for a customer-focused Chat Support Representative to assist customers through live chat and messaging platforms. The ideal candidate communicates clearly, solves problems efficiently, and delivers a positive customer experience—without phone calls.
Key Responsibilities:
Respond to customer inquiries via live chat in a timely and professional manner
Resolve product, service, or account-related issues accurately
Provide clear information about products, services, and policies
Escalate complex issues to the appropriate team when needed
Maintain detailed and accurate chat records
Meet response time, quality, and customer satisfaction targets
Follow company guidelines and data privacy standards
Required Skills & Qualifications:
Excellent written communication skills
Strong problem-solving and multitasking abilities
Basic computer skills and familiarity with chat tools/CRM systems
Customer-oriented mindset with attention to detail
Ability to work in shifts (if applicable)
Preferred Qualifications:
Previous experience in chat or customer support
Experience with CRM or ticketing systems
Typing speed of XX WPM (if required)
Advantages (optional):
Competitive salary
Performance incentives
Training and career growth opportunities
Work-from-home / hybrid options (if applicable)
If you want, I can:
Make it shorter (for LinkedIn/Indeed)
Customize it for BPO / e-commerce / SaaS
Adjust for freshers vs experienced
Rewrite it in a more casual or corporate tone
Interested Candidate please share your [HIDDEN TEXT]
Contact NO-View phone number on foundit.in
📌 Customer Support Advisor - Work At Home (Sahibzada Ajit Singh Nagar)
🏢 TP Vision
📍 Sahibzada Ajit Singh Nagar