Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic workplace with strong customer and partner networks.

Responsible for L2 incident resolution, Linux system administration, performance troubleshooting, routine patching and security remediation activities. Works closely with L1, L3 SMEs and cross-functional teams to maintain infrastructure stability, availability and SLA compliance. Resolve L2 incidents and service requests related to Unix/Linux server operations.

Perform server maintenance, reboot validation, configuration changes and post-change health checks.

Investigate monitoring alerts and support major incident restoration activities.

Follow ITIL Incident, Problem, Change and Request Management processes.

Maintain runbooks, technical documentation and shift handovers.





Coordinate with Storage/Backup, Network, Security, Database, Cloud and Application teams.

3-6 years Hands-on experience in Unix/Linux system administration.

- Strong troubleshooting skills across OS services, processes, logs, filesystems and performance.
- Experience with OS patching, vulnerability remediation and security baselines.
- Exposure to monitoring tools and ServiceNow or equivalent ITSM platforms.
- Strong understanding of ITIL Incident, Problem and Change Management.
- Python or Ansible exposure is advantageous.
- Experience in SLA-driven enterprise production operations and rotational shifts.

RHCSA/RHCE or equivalent Linux certification.

Experience with CIS benchmarks and patch-management tools.

Knowledge of VMware, AWS/Azure, backup and disaster recovery.

Location / Support Model: Global 24x7x365 support across APAC, EMEA and NLAM, working in rotational shifts under a follow-the-sun model. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work.

📌 Monitoring Engineer (Linux Systems Administrator) (India)
🏢 Recognized
📍 India