VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#You will communicate with customers and internal stakeholders, maintain pricing information, evaluate wholesale business requests, coordinate order progress and help deliver a reliable customer experience. For roles supporting the Germany market, written and spoken German is required in addition to English.
Prepare and submit accurate customer quotations, with a strong focus on right-first-time quality and agreed turnaround times.
Manage customer pricing requests, pricing inventories and order-conversion discussions from initial request through closure.
Evaluate wholesale-provider requests and coordinate with account management, delivery, billing, feasibility, supplier and customer teams.
Track customer orders and ensure stakeholders receive clear, timely updates on progress, risks, dependencies and issues.
Set accurate customer expectations in line with contractual commitments, key performance indicators and service-level agreements.
Support network-design coordination to help ensure customer connectivity requirements are understood and delivered as agreed.
Identify opportunities to simplify processes, improve efficiency and strengthen the quality of customer and stakeholder communications.
You communicate clearly in written and spoken English. German-language capability is required for positions supporting the Germany team.
You work well with account management, delivery, billing, feasibility, suppliers and other operational stakeholders.
You use sound judgement to balance customer expectations, contractual commitments and Vodafone's commercial interests.
If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. An entry-level opportunity to build practical experience across customer pricing, telecom products, order management and cross-functional delivery while working with internal teams, business partners and customers.
Telecom pricing, quotation management, order-to-cash operations, customer communication, stakeholder coordination, commercial awareness and continuous process improvement.
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
As a agile global community, it's our human spirit, together with technology, that empowers us to achieve this.
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📌 Pricing Manager (German Speaking) (Pune)
🏢 _VOIS
📍 Pune