Contact Centre Head of Sales (Noida)

Contact Centre Head of Sales (Noida)

08 Nov
|
Oriserve
|
Noida

08 Nov

Oriserve

Noida

Head of Sales, India Oriserve · Reports to CRO and Co-Founder
Full time · Noida (on-site with the team)

Oriserve runs revenue-critical phone conversations for large Indian businesses: renewals, lead qualification, collections and inbound support. Our AI handles 60 to 80 percent of calls end to end in ten plus Indian languages and Hinglish; Sales at Oriserve has been founder-led. The CRO built the client base, runs the biggest deals, and manages a team of enterprise account executives, two SDRs and pre-sales. We need a sales leader who closes large deals personally and turns a group of capable individual contributors into a team that wins consistently without him in the room.
You will carry the India number, you will be on client calls every week, and you will own how the team sells.

Team quota and your own named accounts. Our rules are simple and non-negotiable: book the next step on the call, leave every meeting with one more name, create urgency around a real date and a real cost of waiting, trade concessions rather than give them, ask for the business out loud. Deal reviews, ride-alongs, call reviews, objection work. Hire the next account executives, build the ramp plan, and keep the people who are good.




Pre-sales on demos and POC scoping; delivery on hand-offs and expansion inside live accounts; marketing on account-based campaigns; the partner channel (AWS co-sell, system integrators, BPO partners) alongside the alliance lead.
discounts and non-standard terms go through the CRO.

You have sat in on every rep's live deals, run Sales Weekly yourself for a month, closed or materially advanced at least one enterprise deal personally, and handed the founders a forecast they trust.
The CRO has stepped out of day-to-day deal management.
10+ years in B2B sales in India, at least four of them leading a quota-carrying team. You have sold contact-centre technology, SaaS, CCaaS, BPO services or conversational AI. You understand what a contact-centre head and a CXO each care about, and that they are not the same thing.

- You sell on proof and references, not brand.
- Fluent in Hindi and English. Our buyers run phone floors across India.

Someone who wants a large team and a big-brand badge on day one. Someone who manages from dashboards and has not been on a client call in a year. Someone who needs a playbook handed over rather than written. Short, specific communication with one ask and a date.

📌 Contact Centre Head of Sales (Noida)
🏢 Oriserve
📍 Noida

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