We are looking for a dynamic, results-oriented Regional Manager to oversee multiple goSTOPS properties, drive operational excellence, improve business performance, and ensure consistent service standards across the assigned cluster.
The Regional Manager will be responsible for the overall operational, financial, and commercial performance of multiple properties within an assigned region. The role requires strong leadership, business acumen, people management skills, and the ability to maintain high standards of guest satisfaction while achieving revenue and profitability targets.

Multi-Property Operations
Oversee the day-to-day operations of multiple goSTOPS properties within the assigned cluster.
Ensure consistent implementation of company SOPs, operational processes, and brand standards.
Ensure properties maintain high standards of cleanliness, hygiene, maintenance, safety, and service quality.
Business Performance & Revenue Management
Drive occupancy, revenue, Average Daily Rate (ADR), and RevPAR performance across the cluster.
Monitor property-level financial performance and ensure achievement of business targets.
Review business reports, budgets, and performance dashboards regularly.
Work with revenue management and sales teams to improve demand generation and property performance.
Guest Experience & Service Excellence
Ensure excellent guest experiences across all assigned properties.
Monitor guest feedback, online ratings, complaints, and service recovery.
Implement initiatives to improve guest satisfaction, repeat bookings, and brand reputation.
Ensure teams consistently deliver goSTOPS' hospitality standards and guest engagement experience.
Lead, mentor, and develop Branch Managers and property-level operational teams.




Monitor staffing requirements, productivity, attendance, and performance.
Support recruitment, onboarding, training, and retention of operational employees.
Conduct regular performance reviews and ensure accountability at every property.
Build a collaborative, service-oriented, and performance-driven team culture.
Cost Control & Compliance
Control wastage and optimize manpower, inventory, utilities, and other operating costs.
Ensure compliance with company policies, statutory requirements, safety standards, and applicable local regulations.
Coordinate with finance, HR, maintenance, procurement, and other departments to ensure smooth operations.
Prepare and review regular operational and business performance reports.
Track key performance indicators (KPIs) and implement action plans for underperforming properties.
Share business updates, challenges, and improvement plans with senior management.
Coordinate with cross-functional teams to support business growth and operational expansion.

Bachelor's degree or diploma in Hotel Management, Hospitality Management, or a related field .
Proven experience in hospitality operations, preferably in hotels, hostels, serviced apartments, or other multi-unit hospitality businesses.




Prior experience managing multiple properties or leading a team of Branch Managers/Property Managers will be preferred.
Robust understanding of hotel/hostel operations, revenue management, guest relations, and cost control.
Strong analytical skills and proficiency in Microsoft Excel and operational reporting.
Willingness to travel regularly across assigned properties.
Key Performance Indicators (KPIs)
Performance will be measured against:
Occupancy, ADR, RevPAR, and revenue growth.
Guest satisfaction, online ratings, and complaint resolution.
Compliance with operational SOPs and audit standards.
Overall business performance of the assigned cluster.

Candidates must have experience in hotels, hostels, coliving, or similar hospitality businesses, with a strong understanding of 24/7/365 operations .
Preferably experienced in managing multiple hotels or properties within a cluster, with proven operational and team leadership capabilities.
Travel Flexibility: Must be willing to travel extensively across all locations within the assigned cluster.
Operational Excellence: Strong understanding of property operations, guest experience, revenue management, cost control, and team management.
Leadership Skills: Ability to lead property-level teams, drive business performance, and maintain consistent operational standards across multiple locations.

Work in a fast-growing, youth-focused hospitality brand.
Take ownership of business performance and operational excellence.
Contribute to creating memorable travel experiences for guests.

If you are passionate about hospitality, business performance, and leading high-performing teams, we would love to hear from you.

Join goSTOPS and help shape the future of experiential travel in India!

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