08 Nov
|
TP Systems
|
Mumbai
Customer Support Executive (Banking Back-Office) Location: Banking Back-Office
Immediate Joiners Preferred
We are looking for detail-oriented professionals to manage back-end banking operations and customer queries. This role is critical in ensuring seamless financial transactions and maintaining high standards of service for our banking partners.
Process Management: Handle back-office banking tasks including data entry, KYC verification, and transaction processing.
Query Resolution: Address and resolve customer concerns via email or chat related to banking products and services.
Compliance: Strictly adhere to banking regulations, data privacy policies, and internal SOPs.
Maintain accurate records of customer interactions and update the database in real-time.
Efficiency:
Meet daily productivity targets while maintaining 100% accuracy in financial data handling.
Candidates with results awaited or backlogs will not be considered.
Experience: 0–2 years of experience in BPO or Banking operations (Freshers are welcome).
Fluent in English (Verbal & Written).
Basic knowledge of MS Office (Excel) and quick typing speed.
Must be comfortable with Rotational Shifts and Rotational Week Offs (24/7 environment).
Perks & Facilities:
Transport: Cab Facilities provided within the designated Hiring Zone .
Growth: Opportunity to work with a leading financial process and clear career progression within the banking sector.
📌 Customer Service Executive Immediate start! (Mumbai)
🏢 TP Systems
📍 Mumbai