Please go through the JD & please let me know if anyone interested, please do visit our website ( & Job timing are 1:30 pm to 11 pm. Install, maintain, set up, troubleshoot, and configure PCs, laptops, and networked printers,

Perform system administration for all PCs, laptops, scanners, and other networked devices, as

Manage service desk tickets on time using the JIRA system.

Open/Close and update incident history via JIRA Service Desk, or other Helpdesk applications,

Backup/Restore user profiles and data in compliance with assigned procedures.

Document, maintain, upgrade, or replace hardware and software.

Adhere to naming standards and labeling of all assets.

Adhere to end-user ITSM support standards and procedures to ensure priorities and goals are met.

Respond to end users' issues via phone, email, and computer chat

Run diagnostics,



install, make changes, and repair computer hardware, printer, network devices,

and software to resolve end-user-reported issues.

Bachelor's or Graduate's Degree in computer engineering, computer science, engineering, or information systems –

Basic understanding of networking, troubleshooting skills, Microsoft Office suite, Windows 7, 10 & 11, and Antivirus software. –

Excellent English oral communication skills, as well as using correct grammar, spelling, punctuation, and required formats. –

IT certifications are a plus - 2-4 years of experience working in a help desk workplace –

📌 ICT Service Desk Support Engineer (Secunderabad)
🏢 Virginia Transformer
📍 Secunderabad