Hi Everyone,

We have an urgent opening for Customer Support Service. Please find below details If Interested Kindly revert back with updated CV.

Freshers to Experience.

CTC- Up to 4.45 LPA- 24/7 Shifts-5 Days Work From Office- Malad (Mumbai)

NP- Immediate to Serving who can join in 5-7 Days.

Responsibilities
Respond to Inquiries: Handle customer queries via phone, email, chat, or social media with professionalism and empathy.
Maintain Records: Document interactions, resolutions, and feedback in CRM systems for future reference and analysis.
Product Guidance: Educate customers on product features, usage, and updates to enhance satisfaction.
Complaint Resolution: Address concerns promptly and follow up to ensure complete resolution.
Collaborate Internally: Work with sales, product,



and marketing teams to relay customer insights and improve service delivery.
Upsell & Retain: Identify opportunities to promote additional services and foster.

Qualifications
Graduate/Undergraduate
Prior experience in customer service or support roles is a plus.

Required Skills
Good communication and active listening skills.
Robust problem-solving and multitasking abilities.
Familiarity with CRM tools and help desk software.
Patience and empathy in handling customer concerns.

Pay range and compensation package
CTC- Up to 4.45 LPA

📌 Immediate start Customer service assistant (Mumbai)
🏢 TP Vision
📍 Mumbai