Supply Chain & Customer Service Specialist (Mumbai)

Supply Chain & Customer Service Specialist (Mumbai)

08 Nov
|
Colgate-Palmolive
|
Mumbai

08 Nov

Colgate-Palmolive

Mumbai

Relocation Assistance Offered Within Country

Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Job Summary: The incumbent has to facilitate the Ecom team CS&L; delivers on service levels to the customers of the company, with least lead time and lowest cost. He/She should be driving Master data governance and service levels for Ecom by continuously engaging with multiple stakeholders like Customer counterparts, KAMs, CSMs and CP warehouse personnel.

Master Data Maintenance at customer’s end/ our SAP system

NPI Management : Listing and Stock requirement / Planning

Fill Rate Analysis & Insights

Daily Analysis of stock out items

Weekly/Monthly Fill Rate reconciliation as per the customer need

Returns Analysis

Root Cause Analysis

Customer communication and Liaison

Ad Hoc Weekly Customer Meetings

Weekly Fill rate reconciliation discussion

Data / Reports





Event PO Billing Tracker

PO not reflecting in SAP

Required Qualifications: Bachelors with a minimum of 2-3 years of work experience

Customer Relationship experience / Stakeholder Management

SAP experience Microsoft Office or Google Suites

Experience with visualization tools such as Tableau, DOMO, etc

#Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. Equal Chance Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this [request form](#) should you require accommodation.

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📌 Supply Chain & Customer Service Specialist (Mumbai)
🏢 Colgate-Palmolive
📍 Mumbai

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