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Greetings from Cult.fit!
Role
We are pleased to invite you for an interview for the Customer Experience – Customer Support role at Cult.fit. Please find the details below:
Position: Customer Experience – Customer Support
Company: Cult.fit
Location: BHive Workspace, No. 112, AKR Tech Park, 'B' Block, Krishna Reddy Industrial Area, 7th Mile Hosur Road, Bengaluru – 560068
Experience:* 0–3 Years
Work Mode:* Work from Office
Working Days:* 6 Days | Rotational Week Off

SALARY – IMPORTANT

Freshers: 25,000 in-hand per month
Experienced Candidates: 20% hike on previous salary
Maximum salary: Up to 33,000 in-hand per month
Key Requirements
Must be fluent in English with strong verbal & written communication skills
Must have good customer support knowledge and a customer-first approach
Bachelor's degree in any discipline
Ability to handle customer queries professionally via calls, chat & email
Good problem-solving skills, empathy and patience




Basic understanding of CRM/customer support tools is preferred
Prior experience in Customer Support/Customer Experience is an advantage
* Role Responsibilities*
You will be responsible for assisting customers with queries related to memberships, bookings, payments and app usage, resolving concerns efficiently, maintaining customer satisfaction (CSAT), and escalating complex issues when required.
Benefits
Competitive salary + incentives
Training & growth opportunities opportunities
Health & life insurance
PAN India Cult Gym Pass
Fun and dynamic work environment

Fast IJP
Venue: BHive Workspace, AKR Tech Park, Bengaluru
If you are interested and comfortable with the salary, work location, 6-day working schedule and rotational week off , please reply INTERESTED to confirm your interview.
Regards,
Vincent Noel
Talent Acquisition | Cult.fit

📌 Customer Service Manager / Customer Experience (Bengaluru)
🏢 Cultfit Healthcare
📍 Bengaluru